We aim to please. At Foxy Roxy's we want you to be completely satisfied with your purchase. We want to provide you with the excellent customer service you deserve

Delivery/Shipping Policies*

Items that specify "Price Includes Shipping" applies to orders in the continental USA and will be shipped standard ground. Orders to Canada, Alaska and Hawaii will have additional shipping charges. Please call or email us for additional shipping estimates for Express Delivery or International shipping.

Order Status and Tracking

Please wait until 48 hours after you have placed your order to check the status.

Cancellation Policy

We will attempt to cancel any unshipped order, provided you notify us within 24 hours of placing your order.

Pricing Policy

We reserve the right to correct pricing errors without notice.

Warranties

A copy of the written warranty is included with each "Manufacturers Warranted" item.

Guarantees/Returns

Instock Merchandise:
When you receive your purchase, if you are not completely satisfied, simply return it within 7 days. We'll gladly refund your purchase price, excluding shipping and handling charges.

Special Order Merchandise:
If you wish to cancel your order prior to being shipped, your deposit will not be refunded. If you are not completely satisfied with your purchase of special order merchandise once you receive it, you may return it within 7 days we will give you an in-store credit for the price of the merchandise, excluding shipping and handling charges.

All returned merchandise shipping costs are to be paid by the customer.